Shipping & Returns

Shipping Policy

We understand that timely delivery is crucial, so we strive to dispatch all orders as quickly as possible.

Fast Dispatch: Orders placed before 2 PM (Monday–Friday) are dispatched the same day.
Next-Day Delivery: Available for most UK orders (exclusions apply based on location and courier restrictions).
Standard Delivery: Orders typically arrive within 2–3 working days.
Shipping Costs: Calculated at checkout based on your location and chosen delivery option.
International Shipping: Available to select destinations. Additional fees and customs duties may apply.
Tracking: A tracking number will be provided once your order has shipped.

We want you to be completely satisfied with your purchase. If you need to return an item, please follow the guidelines below:

Return Period: You can return unused and unopened products within 30 days of purchase.
Condition: Items must be in original packaging and unused to qualify for a refund or exchange.
Return Process: Contact our support team to initiate a return and receive instructions.
Refunds: Once we receive and inspect the returned item, refunds will be processed within 5–7 business days.
Return Shipping: Customers are responsible for return shipping costs unless the item is faulty or incorrect.

If you have any questions regarding your shipment or return, feel free to contact our support team. We’re happy to help!