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We're Here to Help!

Have a question about our ratchet straps? Need assistance with an order? We’re happy to help! Check out our FAQs below, or reach out to us directly via phone, email, or our contact form.

What’s the weight capacity of your ratchet straps?

Our ratchet straps come in various strengths, ranging from 680 kg to 4,500+ kg depending on the type and material. Each product listing includes detailed specifications, so be sure to check for the exact weight limit of the strap you’re interested in.

How fast is delivery?

We offer standard delivery (3-5 working days) and express delivery (1-2 working days) within the UK. Orders placed before 2 PM (GMT) typically ship out the same day.

Do you offer bulk pricing?

Yes! We provide discounted pricing on bulk orders. If you’re looking to purchase a large quantity, please contact us for a custom quote.

What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment options. Contact us if you need assistance with payment.

Do you offer returns or exchanges?

Yes, we have a 30-day return policy. If you’re not satisfied with your purchase, you can return or exchange it within 30 days, provided it’s in unused condition.

Can I track my order?

Absolutely! Once your order ships, we’ll send you a tracking number via email so you can follow your package’s journey.

Still have questions? We’re happy to assist you! Use the contact form below or reach out via phone or email.

Contact

We aim to respond to all inquiries within 24 hours. Thank you for choosing us for your ratchet strap needs!